(Boise State University)
Stuart A. Selber
(Pennsylvania State University)
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Greater emphasis on context as part of any writing situation helps students consider how particular workplaces and audiences affect technical communication. A fully revised and updated Chapter 1 and new discussions throughout the book offer advice on analyzing context, along with audience and purpose, as part of planning.
New discussions of accessibility explain the importance of complying with accessibility standards and offer advice for designing accessible documents and websites, emphasizing the benefits (for both the audience and the writer) of taking an inclusive approach.
Revamped Tech Tips take a rhetorical approach to using technology, explaining why and how to use widely available digital tools for common writing tasks, such as reviewing edits, formatting documents, and creating charts.
A new chapter on usability evaluation and testing introduces students to the most common methods, with advice for planning usability studies, conducting guided evaluations, and understanding the processes of testing documents in controlled settings and workplace contexts.
Streamlined and updated coverage of the research process offers clearer advice about choosing research tools and appropriate types of sources.
New samples and examples throughout the book offer up-to-date models of real-world technical communication from a variety of contexts including print, online, and social media sources.
LaunchPad for Technical Communication combines an interactive e-book with high-quality multimedia content and ready-made assessment options. In this edition, the LearningCurve activities have been expanded and revamped, and we’ve added additional options for interactivity using iClicker Reef, an interactive response system.
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