Document-Based Cases for Technical Communication
Second Edition   ©2013

Document-Based Cases for Technical Communication

Roger Munger (Boise State University)

  • ISBN-10: 1-4576-1502-9; ISBN-13: 978-1-4576-1502-3; Format: Paper Text, 96 pages

New cases and writing tasks offer up-to-date scenarios that incorporate online genres and social media tools. Four of the seven cases and 20 of the 28 writing tasks are new, offering fresh opportunities for writing practice. Students are asked to work on diverse tasks such as writing descriptions to be used on the blog and Web site of a non-profit organization, designing a presentation and handout for an employee-benefits office, developing an online training module for a biomedical systems company, and writing microblog and blog posts addressing customer complaints to an outdoor apparel business.

A fresh new design guides students through each case and reflects the online environment in which much of their writing takes place.

A new Bedford e-Book version of Document-Based Cases for Technical Communication
makes it easier than ever to integrate the cases into your course. The e-book is included in TechCommClass, a unique online course management system for technical communication, and offers robust features such as bookmarking, highlighting, and annotation.

New scoring guides for instructors suggest criteria for evaluating students' work on each case.