The Essential Guide to Interpersonal Communication
Second Edition   ©2007

The Essential Guide to Interpersonal Communication

Dan O'Hair (University of Kentucky) , Mary O. Wiemann (Santa Barbara City College)

  • ISBN-10: 0-312-45195-4; ISBN-13: 978-0-312-45195-0; Format: Paper Text, 80 pages

1. A First Look at Interpersonal Communication
            What Is Communication?
            What Is Interpersonal Communication?
            Functions of Interpersonal Communication
            What Determines Success in Interpersonal Communication?
 
2. The Building Blocks of Interpersonal Communication
            Self-Concept
            Perception
            Language
            Nonverbal Communication
            Listening
 
3. Developing and Maintaining Interpersonal Relationships
            The Role of Relationships in Interpersonal Communication
            Goals and Motivations for Relationship Development
            Types of Relationships
            Stages of Relationships
            Expectations of Relationship Development
            Costs and Rewards of Relationships
 
4. Understanding and Managing Interpersonal Conflicts
            Conditions Producing Interpersonal Conflict
            Conflict as Inevitable and Healthy Communication
            A Model of Effective Conflict Management