Instructor ordering exam or desk copies

Request exam or desk copies online. (How?)

Contact Faculty Services

If you would like to place your order by phone, our customer support team is here to help. Call 800-446-8923, or email us at:

Our representatives are available Monday - Friday, 8:30 a.m. - 5:00 p.m., EST.

Summer hours are Monday – Thursday, 8:30 a.m. - 5:00 p.m. EST; Friday, 8:30 a.m. - 12:00 p.m. EST

Bookstore ordering and returns

Contact MPS directly to place and track purchase orders.


16365 James Madison Highway (US Route 15) Gordonsville, VA 22942 Email: orders@mpsvirginia.comPhone: 1-888-330-8477 Fax: 1-800-672-2054 SAN#6315011

To track orders placed through MPS, use the MPS Order Search Tool (M.O.S.T.).

You can also register with PubEasy to place and track purchase orders.

For information on claims, deductions, and method of return, please see our bookstore return policy.

Finally, to learn more about our SPEED reorder program, see SPEED Reorder Incentive Program 2017.

Student purchase and refunds

Students can purchase Macmillan Learning media through our eCommerce option or in their campus bookstores.

To refund an eCommerce purchase of Macmillan media, see our refund policy.

To refund an access card packaged with a textbook, contact your bookstore. See our refund policyfor more information.