Skip to Main Content
  • Instructor Catalog
  • Instructor Community
  • Student Store
  • USUnited States Store
Instructor Catalog Instructor Catalog
    • I'M AN INSTRUCTOR

    • I'M A STUDENT
  • help
  • search
  • minicart
    0
    • USUnited States Store

Find what you need to succeed.

search icon
  • Our Story

    Our Story

    back
    • Our Mission
    • Our Leadership
    • Learning Science
    • Sustainability
    • Careers
    • Diversity, Equity, and Inclusion
    • Accessibility
  • Discipline

    Discipline

    back
    • Astronomy Biochemistry Biology Chemistry College Success Communication Economics Electrical Engineering English Environmental Science Geography Geology History Mathematics Music & Theater Nutrition and Health Philosophy & Religion Physics Psychology Sociology Statistics Value
  • Digital

    Digital

    back
    • Digital Offerings
    • Achieve
    • LaunchPad
    • E-books
    • iOLab
    • iClicker
    • Inclusive Access
    • Lab Solutions
    • LMS Integration
    • Curriculum Solutions
    • Training and Demos
    • First Day of Class
  • Solutions

    Solutions

    back
    • Administrators
    • Affordable Solutions
    • Badging & Certification
    • iClicker and Your Content
    • Lab Solutions
    • Student Store
    • TradeUp
  • News & Media

    News & Media

    back
    • News & Media
  • Contact Us

    Contact Us

    back
    • Contact Us & FAQs
    • Find Your Rep
    • Training and Demos
    • First Day of Class
    • Booksellers
    • Macmillan International Support
    • International Translation Rights
    • Request Permissions
    • Report Piracy
  1. Home
  2. English
  3. Business and Professional Communication in the Information Age
  • About
  • Preview
  • Contents
  • Authors
Business and Professional Communication in the Information Age by John William Haas - Third Edition, 2018 from Macmillan Student Store
Find Your Rep

Business and Professional Communication in the Information Age

Third Edition| ©2018 John William Haas

Business and Professional Communication in the Information Age is a textbook that is designed to achieve two broad objectives: advance students’ knowledge of the communication process in business settings and secondly, strengthen their skills as a speaker.

Through this text, stude...

Business and Professional Communication in the Information Age is a textbook that is designed to achieve two broad objectives: advance students’ knowledge of the communication process in business settings and secondly, strengthen their skills as a speaker.

Through this text, students will learn how to prepare, deliver, and evaluate messages in organizational contexts through a combination of oral and written assignments.  They will also develop an understanding of the ethical responsibilities associated with business communication.  Finally, the text works to hone students’ interpersonal, group, and presentation speaking skills by engaging them in a series of individual and group presentation exercises.

Read more
  • Format
Paperback C$72.99

ISBN:9780738086170

Read and study old-school with our bound texts.

Retail:C$72.99 Wholesale:C$58.00


Home Features
Business and Professional Communication in the Information Age by John William Haas - Third Edition, 2018 from Macmillan Student Store

Business and Professional Communication in the Information Age is a textbook that is designed to achieve two broad objectives: advance students’ knowledge of the communication process in business settings and secondly, strengthen their skills as a speaker.

Through this text, students will learn how to prepare, deliver, and evaluate messages in organizational contexts through a combination of oral and written assignments.  They will also develop an understanding of the ethical responsibilities associated with business communication.  Finally, the text works to hone students’ interpersonal, group, and presentation speaking skills by engaging them in a series of individual and group presentation exercises.

Features

  • Chapter overview
  • Student learning objectives
  • Helpful case studies and information boxes
  • Key terms
  • Questions for discussion
  • Area for student note-taking
  • Evaluation forms

New to This Edition

Business and Professional Communication in the Information Age by John William Haas - Third Edition, 2018 from Macmillan Student Store

Business and Professional Communication in the Information Age

Third Edition| ©2018

John William Haas

Digital Options

Business and Professional Communication in the Information Age by John William Haas - Third Edition, 2018 from Macmillan Student Store

Business and Professional Communication in the Information Age

Third Edition| 2018

John William Haas

Table of Contents

  • Business and Professional Communication
  • The Communication Process
  • The Process of Communicating and Organizing
  • The Interviewing Process
  • Business Presentations: Preparation
  • Business Presentations: Delivery
  • Informative, Persuasive, Group, and Special Occasion Presentations
  • Using Language
  • Developing Effective Workplace Relationships
  • Intercultural Communication
  • Communication in Teams and Groups
  • Group Decision-making and Problem Solving
Business and Professional Communication in the Information Age by John William Haas - Third Edition, 2018 from Macmillan Student Store

Business and Professional Communication in the Information Age

Third Edition| 2018

John William Haas

Find Your Rep

Authors

John William Haas

John William Haas teaches graduate and undergraduate courses in organizational communication, interpersonal communication, and research methods. His work has appeared in American Behavioral Scientist, Management Communication Quarterly, The Journal of Business Communication, The International Journal of Personal Construct Psychology, Southern States Communication Journal , and Journalism Quarterly. Dr. Haas has served as principal investigator or co-principal investigator on research grants from agencies such as the U.S. Department of Energy, the U.S. Department of Agriculture, and the Engineering Information Foundation. Dr. Haas has lectured at the University of Ulm in Germany concerning effective oral communication skills in health care delivery and worked with the Saxony (Germany) Association of Pharmacists on policies involving provider-recipient communication. His service to professional associations includes chairing divisions of both national and regional groups. Dr. Haas currently serves as an Associate Professor and the Director of the School of Communication Studies at the University of Tennessee.

Business and Professional Communication in the Information Age by John William Haas - Third Edition, 2018 from Macmillan Student Store

Business and Professional Communication in the Information Age

Third Edition| 2018

John William Haas

Related Titles

Available Demos

Select a demo to view:

Achieve icon Sample Achieve

We are happy to offer free Achieve access in addition to the
physical sample you have selected. Sample this version now as
opposed to waiting for the physical edition.

We are happy to offer free Achieve access in
addition to the physical sample you have
selected. Sample this version now as opposed to
waiting for the physical edition.

Learn more about Achieve
  • Privacy Notice
  • //
  • Ads & Cookies
  • //
  • Terms of Use
  • //
  • Piracy
  • //
  • Accessibility
  • //
  • Code of Conduct
  • //
  • Site Map
  • //
  • Customer Support
  • Macmillan Learning Facebook icon
  • Macmillan Learning Twitter icon
  • Macmillan Learning Youtube icon
  • Macmillan Learning Linkedin icon
  • Macmillan Learning Instagram icon
We are processing your request. Please wait...