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Build the Skills Work Depends On. See What Changes.

Workplace Skills helps L&D teams build durable skills and see how they develop over time. Each journey connects a performance-based starting point, focused learning, realistic practice, and reassessment.

Launching with complete journeys in Communication and Creative Thinking.

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Training Is Easy to Track. Skill Growth Is Harder to See.

Most organizations can see who participated, what people completed, and how learners rated the experience.

What is harder to see is whether people are actually getting better and what to do next.

  • Are people using the skill more effectively at work?
  • Where is growth happening?
  • Where are gaps still getting in the way?
  • What should we reinforce, change, or scale?

The gap is not more content. It is clearer evidence of whether development is building capability.

Two Durable Skills. Two Complete Development Journeys.

Workplace Skills launches with Communication and Creative Thinking, two durable skills that shape how people work, lead, solve problems, and adapt.

Each journey connects assessment and development through the same Practice + Proof approach.

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Skill

Communication

Communicate clearly when the moment matters.

Build the ability to listen, adapt, explain, influence, and respond effectively in real workplace situations.

Where It Shows Up:

Giving feedback · Difficult conversations · Stakeholder influence · Cross-functional work · Customer conversations · Communicating through change

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Skill

Creative Thinking

Find better ways forward when the usual approach isn't enough.

Build the ability to generate and refine useful ideas, challenge default approaches, explore multiple possibilities, and adapt solutions within real-world constraints.

Where It Shows Up:

Reframing problems · Generating multiple options · Challenging default approaches · Improving ideas through feedback · Adapting within constraints · Experimenting and iterating

One approach across both journeys:

Understand → Focus → Practice + Apply → Reassess → Act

Both journeys use the Practice + Proof approach to connect development with stronger evidence of change over time.

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Six Learning Science Principles Behind Workplace Skills

Workplace Skills is grounded in six principles that shape how people learn, practice, and improve skills.

Start with the outcome, not the activity

Define what capability looks like before designing the path to it.

Check for understanding while you can still act on it

Formative signals tell you where growth is stalling — before it's too late to adjust.

Scaffold the stretch

The productive learning zone is between too easy and too hard. Most programs miss it entirely.

Make practice intentional

Exposure doesn't build skill. Structured, repeatable practice does.

Design the conditions, not just the content

Psychological safety and protected time aren't soft features — they're structural requirements.

Build in reflection

People develop faster when they can see their own progress and adjust their approach.

Explore the Learning Science →

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Learning Science Meets Performance-Based Assessment

Macmillan Learning brings decades of learning science and development design. Ignis AI brings performance-based assessment science.

Ignis AI uses realistic, multi-turn workplace situations to gather evidence from how someone responds and adapts—not only from what they say about themselves.

Workplace Skills connects the two across one development journey: understand the starting point, focus the learning, practice and apply the skill, reassess, and decide what to do next.

Explore the Assessment Research →

See What Changed. Decide What to Do Next.

At the end of a journey, organizations receive a Growth Summary that brings together evidence from the starting point and reassessment, participation, and cohort patterns.

The Growth Report helps teams see:

  • Skill scores and growth over time
  • Learner participation and engagement patterns
  • Behaviors practiced across learning modules
  • Evidence-based outcomes those behaviors may support
  • Key recommendations and actionable next steps

The result is a clearer picture of capability growth and a stronger foundation for deciding what to strengthen, expand, or prioritize next.

View a Sample Growth Report →Request a Live Demo

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Explore the Resources

Go deeper into the learning science behind Workplace Skills and preview the reports that help organizations understand skill growth, identify areas for support, and plan what comes next.

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Article

Six Principles from Learning Science Applied to Workplace Skill Development

Explore practical, research-backed guidance for designing, running, and measuring development programs that build durable workplace skills.

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Sample Report

Skill Growth & Learning Report Overview

See how leaders can review skill growth, learner activity, evidence-based outcomes, and recommended next steps across an organization.

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Sample Report

Communication Skill Growth & Learning Report

Explore a more detailed view of the Communication report, including learner progress, module-level learned behaviors, potential business outcomes, and targeted recommendations.

Frequently Asked Questions (FAQs)

    • Durable skills are human capabilities that apply across roles and contexts, such as communication, collaboration, creative thinking, adaptability, leadership, judgment, and AI fluency. They are increasingly important as work changes, but they can be difficult to define, practice, and measure.

    • Practice + Proof is a closed-loop approach to durable skills development. It starts with baseline assessment, guides targeted learning and practice, reassesses progress, and gives leaders a clearer readout of what changed.

    • No. Content may be part of the learning experience, but the core value is not access to another library. The focus is helping teams build capability through structured practice, engagement, reassessment, and clearer evidence of progress.

    • Assessment is part of the model, but the goal is development. Assessment helps establish a baseline, guide learning, and show whether progress happened over time.

    • Workplace Skills is best suited for a defined employee group with a clear Communication or Creative Thinking development need. Strong starting points include new and emerging managers, leadership cohorts, customer-facing teams, cross-functional teams, early-career talent, and teams that need to solve changing problems, generate stronger options, or adapt how work gets done.

    • The recommended pilot pathway is approximately 90 days. The flow includes alignment and baseline assessment, targeted development and practice, and a post-assessment with an insights readout.

    • Organizations receive a clearer picture of baseline skill levels, post-program progress, cohort-level insights, participation patterns, and recommendations for what to improve, continue, or scale.

    • Yes. Communication and Creative Thinking journeys can be contextualized to your role expectations, competency language, and relevant workplace moments.

    • Skill data is sensitive. For every pilot, data use, reporting boundaries, and access levels should be aligned upfront. The default posture is developmental: helping people grow and helping organizations understand progress responsibly.

    • After the pilot, we review the results with your team, discuss what was learned, and identify whether there is a strong case to refine, expand, or scale the approach.

    • Workplace Skills launches with complete development journeys in Communication and Creative Thinking. Ignis AI can assess a broader set of Power Skills today. Additional complete Workplace Skills journeys will be shaped by market demand and what we learn from early implementations.