Technical Communication

Thirteenth Edition

Publication Date: February 15, 2021

Paperback ISBN: 9781319383640

Pages: 768

Proven advice, best practices, new technologies

Full of clear, practical advice and real-world examples Technical Communication prepares students to write in a variety of workplace settings and contexts across a range of media. A consistent focus on audience and purpose teaches students to apply the principles of technical communication and...

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Preface for Instructors

Introduction for Writers

Part 1 Understanding the Technical Communication Environment

1 Introduction to Technical Communication

2 Understanding Ethical and Legal Considerations

3 Writing Technical Documents

4 Writing Collaboratively

Part 2 Planning the Document

5 Analyzing Your Audience and Purpose

6 Researching Your Subject

7 Organizing Your Information

Part 3 Developing and Testing the Verbal and Visual Information

8 Communicating Persuasively

9 Emphasizing Important Information

10 Writing Correct and Effective Sentences

11 Designing Print and Online Documents

12 Creating Graphics

13 Evaluating and Testing Technical Documents

Part 4 Learning Important Applications

14 Corresponding in Print and Online

15 Applying for a Job

16 Writing Proposals

17 Writing Informational Reports

18 Writing Recommendation Reports

19 Writing Lab Reports

20 Writing Definitions, Descriptions, and Instructions

21 Making Oral Presentations

APPENDIX

Reference Handbook

Selected Bibliography

References

Index

Index of Selected Features

An integrated coverage of all the major tech comm applications and social media platforms gives students the most up-to-date advice in the context of specific tasks and helps them learn to write blogs, proposals, reports, presentations, and more.
Tech Tips take a rhetorical approach to using technology, explaining why and how to use widely available digital tools for common writing tasks, such as reviewing edits, formatting documents, and creating charts.
Opportunities for practice in every chapter include Document Analysis Activities, Exercises, and Annotated Examples allowing students to develop new skills in the context of real-world workplace scenarios.
Practical, user-friendly help with the process of writing, including Focus on Process boxes that highlight variations in the writing process or key steps that require special attention, Guidelines boxes that offer practical help with specific tasks, and Writers Checklists to aid in revision.

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Professionals share their strategies on crowdsourcing data, using multiple modalities in technical communication documents, moderating user forums, and more, giving students some insight on how issues of digital communication are handled by workplace professionals.
A heightened focus on the relationship between print and digital provides students with the framework and support they need to read, conceive, and create content across mediums and platforms.
Real-world samples documents throughout the text provide up-to-date models and opportunities for students to analyse technical communication across and range of disciplines and from a variety of contexts.

Mike Markel

Mike Markel was director of technical communication at Boise State University. The former editor of IEEE Transactions on Professional Communication, he is the author of numerous articles and six books about technical communication, including Ethics and Technical Communication: A Critique and Synthesis.

Stuart A. Selber

Stuart A. Selber is a Professor of English at Penn State and Director of The Penn State Digital English Studio. He is a past president and Fellow of the Association of Teachers of Technical Writing, a past president of the Council for Programs in Technical and Scientific Communication, and a past chair of the CCCC Committee on Technical Communication. Selber is the author of Institutional Literacies: Engaging Academic IT Contexts for Writing and Communication, Multiliteracies for a Digital Age, co-editor of Central Works in Technical Communication and Solving Problems in Technical Communication, and editor of Rhetorics and Technologies: New Directions in Writing and Communication, among other works. He has received several national awards for outstanding research publications including, most recently, the 2021 Jay R. Gould Award for Excellence in Teaching Technical Communication.

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Digital writing tutorials that suggest ways to use free or common tools help students practice the writing and communicating skills they will need in the workplace.
End-of-chapter cases, that can be conveniently downloaded for independent work, helps students understand the real-world applications of these writing processes.

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Instructor's Resource Manual for Technical Communication (Online Only)

Markel, Technical Communication, 13e Classroom Slides

Markel Classroom Slides: Chapter 1

Markel Classroom Slides: Chapter 2

Markel Classroom Slides: Chapter 3

Markel Classroom Slides: Chapter 4

Markel Classroom Slides: Chapter 5

Markel Classroom Slides: Chapter 6

Markel Classroom Slides: Chapter 7

Markel Classroom Slides: Chapter 8

Markel Classroom Slides: Chapter 9

Markel Classroom Slides: Chapter 10

Markel Classroom Slides: Chapter 11

Markel Classroom Slides: Chapter 12

Markel Classroom Slides: Chapter 13

Markel Classroom Slides: Chapter 14

Markel Classroom Slides: Chapter 15

Markel Classroom Slides: Chapter 16

Markel Classroom Slides: Chapter 17

Markel Classroom Slides: Chapter 18

Markel Classroom Slides: Chapter 19

Markel Classroom Slides: Chapter 20

Markel Classroom Slides: Chapter 21

REEF Starter Pack for Markel, Technical Communication 13e